At Altitude Quest, we highly respect your privacy and protect the personal data that you share with us. As a provider of trekking and tours in Nepal, we gather some data from you in order to plan your trip, to contact you, to process payments and guarantee your security during your journey.
Our Privacy Policy will inform you about the data we gather from you, the ways we use it and how we secure it when you visit our site and make a reservation with us.
Information we collect
When you contact us, make an inquiry or book a trekking or tour package, we might collect information like:
- Full name
- E-mail address
- Phone or WhatsApp number
- Nationality
- Passport Photocopy/Picture
- Emergency contacts
- Your travel dates and trekking preferences
- Accommodation and transport needs
- Payment and billing information
- Other information you might provide us with voluntarily
How and where do we use your information?
Altitude Quest makes use of your personal information where it is necessary for us to deliver and administer our services, which includes:
- Processing your trekking and tours booking
- Booking your trekking permit and other documentations
- Booking of accommodation, means of transportation, guides, porters, and other travel services
- Communication to you in regards to your booking and trips
- Processing of payments and maintenance of booking information
- Answering any inquiries and requests from you
- Improvement in the quality of our website, services, and customer experience
- Transmitting travel information or promotions where you have consented to receiving the same
- Legal, administrative, or regulatory obligations that apply
Sharing Your Information
Your personal information is not sold or rented to any third parties. When it is necessary to run your travel package, we may disclose the relevant information to reliable service providers, including trekking guides, hotels, transport providers, permit offices, insurance providers, payment processors, or other service providers related to your booked services.
We will only share information that is reasonably necessary for the relevant service or purpose.
Payment Information
Payments may be processed through banks, payment gateway services, credit or debit card issuers or international money transfer providers. It should be noted that at no time does Altitude Quest intentionally store your sensitive information including your full card number or security code unless required by the authorised payment service.
Cookies and Website Information
There are certain cookies and similar technology being used by our website to enhance the functionality and performance of the site.
Cookies may assist us in remembering your preferences, analyzing our website’s traffic, and improving our online services. However, you can manage or disable your cookies through your web browser, though it may affect some functionality on our site.3. Sharing Your Information
Protection of Your Information
Altitude Quest utilizes appropriate administrative and technological safeguards to ensure that your personal information is protected against any unauthorized access, use, modification, disclosure, or loss.
Nevertheless, no means of transmitting or storing data over the Internet can be considered entirely safe. We advise you to take necessary steps to safeguard your personal data when using the Internet.
Third-Party Websites
Our website may feature third-party websites, such as payment systems, social networking sites, or other websites.
Altitude Quest is not liable for the privacy policy, content, or security of any third-party websites. We advise you to review the privacy policy of any third-party website prior to providing your personal information.
Your Privacy Choices
You can contact us to:
- Find out what personal information we hold about you
- Get the correction of any incorrect personal information
- Update your personal details
- Request the deletion of any information we are holding about you in case it is no longer needed, but only in case of any exceptions
- Withdraw consent for any promotional messages
Children's Privacy
Our services are mainly designed for the use by adults or travelers who can make their own travel arrangements. We do not collect any personal information from children without proper consent from their parents or legal guardians.
Changes in this Privacy Policy
The Altitude Quest may revise this Privacy Policy at any time in connection with the updates in our services, website, or other changes.
The new version of the Privacy Policy will be posted on this page along with its date.
Contact Information
In case you have any concerns regarding this Privacy Policy or how your personal information is processed, you can contact the Altitude Quest through the contact details specified on our website.
Bhagwan Bahal Marg, Kathmandu, Nepal
+977 9861218760 (Ramesh Thapa Chhetri)
Updated on: August, 2026